Privacy Policy

This Privacy Policy describes how 360Civic (registered at 1835 W Orangewood Ave, #255 Orange, CA 92868, the United States of America) (‘Ironwall by Incogni’, ‘We’, ‘Us’, ‘Our’) collects, use, and disclose personal information you provide to Us when you visit www.ironwall.com (‘Website’) and use Ironwall by Incogni services (‘Service’), as well as the rights you have with respect to your Personal information. For any questions regarding this Privacy Policy, please contact Us at [email protected].

This Privacy Policy is amended from time to time at Our discretion, so be sure to check this page periodically as the information provided here may change. We will inform you separately in case We make any important changes to this Privacy Policy.

Why and What Personal Information Do We Collect?

Creation of your account

For use of Service, you will need to create a user account by entering your personal identifier (email address) and a password. For this purpose We will keep your email address, email verification date, date of account creation and encrypted password.

Provision of Service

To fully receive Service, you will need to provide your personal identifiers as full name and address information (country, state, city, ZIP code, address). Also, We will collect information regarding their entry date.

Our Service covers the removal of a resident family member's personal information. If you wish to use this Service, you will need to provide Us with a personal identifier such as the full name of a resident family member. It is your responsibility to inform these family members that We will be using their personal information and to familiarize them with this Privacy Policy.

We would like to inform you that We will process your email address in order to communicate with you about Service, e.g. to send you Service updates, to ask you some questions about the Service.

Customer support

When you contact Us for customer support, We maintain records of our communications to ensure effective Service delivery and to resolve any issues relating to our Service. The personal information We process for this purpose is the inquiry ID, your email address, your name, the date of the inquiry, and the content of the inquiry. We use this information solely to manage and respond to your inquiries, improve Our Service and enhance your customer support experience.

Communication

We collect your personal information from you when you submit a form on Website, register for an event, or respond to a survey.

When you enter information on Website, as appropriate, you may be asked to provide a personal identifier as your name, e-mail address, company name, mailing address or phone number. We collect this information in order to process your request, respond to your inquiries, improve Website and Service, and contact you with marketing and sales offers. You may opt out of these mailings or phone calls at any time.

Interaction on Social media

When you interact with Us on the Linkedin social network, We collect from you your personal identifiers (first and last name) and visual information (photograph (i.e., profile picture)), as well as any information you provide when interacting with Our Linkedin profile (e.g., commenting, sharing, and rating). We use this information to promote Our Service, for events and invitations, and to communicate with users through the post and comment feature.

Display of Website

When you visit this Website, We automatically collect and store internet or other electronic network activity information for marketing and optimization purposes by using partner Snowplow technologies. This includes: the IP address or device ID which We need for transmitting content, your activity information in the context of the Website, the type of respective end-device, the used type of browser as well as the date and time of use.

This internet or other electronic network activity information is used for marketing and optimization purposes by using partner Snowplow technologies. This information is stored in and further processed within anonymous or pseudonymous user profiles (depending on the respective technology and service engaged). In addition to the data collected when accessing the Website (as set forth above) this may also include information pertaining to the website you are using to visit us, the websites that you visit while you are with Us and, if applicable, any search terms you have been using to find the Website.

How Do We Collect Personal Information?

  • Directly from you when you register and use Our Service;
  • From your employer when We sign an agreement with it;
  • By automated means when you visit and browse the Website and use Service.

Do We Transfer Your Personal Information?

We do not sell, trade, or transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist Us in operating the Website, conducting Our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce Website policies, or protect Our or another’s rights, property, or safety.

How Long Do We Retain Your Personal Information?

We will keep the personal information We collect about you for as long as necessary to fulfill the purposes described in this Privacy Policy or any other notice provided at the time of collection, but no longer than required or permitted by applicable law.

Data Security

We use appropriate security measures to protect the security of your data both online and offline. These measures vary based on the sensitivity of the information that We collect, process and store and the current state of technology. Please note, though, that no website or internet transmission is completely secure, so while We strive to protect your data, We cannot guarantee that unauthorized access, hacking, data loss or a data breach will never occur.

Cookies

This Website uses essential, analytic and marketing cookies to collect information.

A cookie is a small piece of information that a website sends to your hard drive while you are visiting the Website. A cookie file can contain information such as a user ID that the Website uses to track the pages you have visited, but the only personal information a cookie can contain is information you supply yourself. Cookies are used to enhance your experience with Us, facilitate your ability to view protected content and provide for tracking.

If you do not accept cookies, you can block them in your browser security settings. You can also ask your browser to warn you every time a website attempts to place a cookie on your computer. Your experience on Website — along with certain key functionality — may be impaired by doing so.

Use of Social Media Plug-ins

Plug-ins (“plug-ins”) of different social media networks are embedded in the Website. The associated services are provided by the respective companies (“providers”).

The plug-in tells the provider which of the Website pages you have accessed. And if you are logged into your user account with the respective provider, it is able to collate your interest, i.e. the information you are accessing, with your user account.

Further information on the collection and use of personal information by Linkedin can be found in Linkedin's privacy policy: https://www.linkedin.com/legal/privacy-policy

Your Privacy Rights under Applicable US Privacy Laws

As a resident of the United States, you have certain privacy rights under applicable privacy laws, such as the California Consumer Privacy Act (CCPA). These rights include:

  • Right to access/ know: you have the right to request what personal information We have collected, used or disclosed about you, unless this proves impossible or involves a disproportionate effort.
  • Right to deletion: you have the right to request the deletion of your personal information that We have collected or maintained, subject to certain exceptions. For example, if We are required by law to retain the information you request to be deleted, We will not be able to delete the information until We are legally permitted to do so.
  • Right to correct: you have the right to correct any inaccurate personal information that We collect or maintain.

If you wish to implement any of the above-mentioned rights, please contact Us at [email protected]. We will respond to your request within the timeframe required by applicable law, typically within 45 days.

Additional Rights for European Union Users

While this Website is intended primarily for a North American audience, with servers hosted in North America, if you live in the European Union, you may have additional privacy rights available to you under applicable laws. We will process your requests in accordance with applicable data protection laws. If you would like to exercise any of the below rights, please contact [email protected] so that We may consider your request in accordance with applicable law:

  • Right to withdraw consent: you have the right to withdraw your consent at any time. Also, you have the right to not provide your consent.
  • Right of erasure: you have the right to request deletion of your personal information.
  • Right of access: you may have the right to access (receive copy) the personal data that you provided to Us.
  • Right to object to processing: You may have the right to request that Ironwall by Incogni stop processing your personal data and/or stop sending you marketing communications, when your personal information is processed on a legitimate interest basis.
  • Right to rectification: you may have the right to require Us to correct any of your personal data.
  • Right to lodge a complaint: you have the right to lodge a complaint to your local data protection authority.

Last updated: 12/02/2024